What is Auto Attendant?

An auto attendant handles and directs all incoming calls with a professionally recorded greeting and menu of options. The feature, standard at all larger organizations, provides efficiencies to both the company and caller by allowing the caller to self-direct the call where they wish, such as a sales department, support channel or a specific individual.

Smaller companies are also deploying auto attendants to manage incoming calls and give callers the perception that the company is professional, efficient and perhaps larger than they are in reality.

Auto attendants are very flexible and can include multiple levels of options. An auto attendant can direct calls to almost any destination, including call queues, company directories, individual or group voicemail boxes, and even outside numbers such as cell phones.

Auto attendants are very easy to setup and are included with every TalkTel plan. For advice on best practices when implementing an auto attendant, we recommend speaking with a TalkTel representative.

TalkTel expands hosted VoIP phone network to Vernon, Penticton, Kamloops and area

We’re excited to announce that TalkTel is now able to provide service and transfer existing numbers throughout the entire Southern Interior of British Columbia! We’re looking forward to providing hosted VoIP business phone services to businesses and organizations in the following communities:

  • Armstrong
  • Castlegar
  • Coldstream
  • Cranbrook
  • Fernie
  • Golden
  • Kamloops
  • Kelowna
  • Kimberly
  • Lake Country
  • Merritt
  • Nelson
  • Oliver
  • Osoyoos
  • Peachland
  • Penticton
  • Princeton
  • Revelstoke
  • Rossland
  • Salmon Arm
  • Summerland
  • Trail
  • Vernon
  • West Kelowna / Westbank

Is your community not on the list? Don’t worry – TalkTel can transfer numbers from pretty much anywhere in Canada. Just send us a note and we’ll let you know.

New look for TalkTel

It’s been a long time coming.

Since TalkTel started in 2008, we’ve focused on developing and supporting a great business phone system for our clients in the Kelowna area. We’ve been pushing the technology further than ever and learning a lot in the process. With our hosted VoIP product now running in dozens of businesses with thousands of calls each day, we’re excited to launch a brand new look and reintroduce TalkTel to the Okanagan.

Take a look at the new logo:

And the new brochure (click to download):

Though we may have a new look, our commitment to providing a reliable, affordable, and feature-packed corporate-class business phone system hasn’t changed. If your business is interested in communicating better and saving money, let us put together a quote.